Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Welcome! You can raise a Help Desk request from the options provided.
API Hub
Activate UAT Environment
Make UAT environment available in a defined date window.
Required fields are marked with an asterisk*
{"xsrfToken":"2dc800cd2f4abb177bc10ec41b13ecc156dc68ec_lout","branding":{"id":"2","key":"hd","name":"Help Desk","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/5","theme":{"headerBGColor":"#0e1527","headerLinkColor":"#ffffff","headerLinkHoverColor":"#1e2a4a","headerLinkHoverBGColor":"#1e2a4a","headerBadgeColor":"#1e2a4a"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/ee71128b-eeb4-47ab-b94e-e75e2760762a/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhYjJjYjA0MC01NWQxLTQ5YTUtYTgzYS1lNTk4YjlkM2ZkNGUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmVlNzExMjhiLWVlYjQtNDdhYi1iOTRlLWU3NWUyNzYwNzYyYSI6WyJyZWFkIl19LCJleHAiOjE3NzA3MzIzNzksIm5iZiI6MTc3MDczMTc3OX0.isRR2NU901_f7LhjejBYwlTnGWBqEvBP0WXN1T_Zm_w&client=ab2cb040-55d1-49a5-a83a-e598b9d3fd4e&mode=fit","logoId":"ee71128b-eeb4-47ab-b94e-e75e2760762a","isLogoAvailable":true,"helpCenterTitle":"Bem vindo ao Service Desk","sharedPortalName":"PowerOfData","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Bem vindo ao Service Desk","sharedPortalName":"PowerOfData","localeDisplayName":"English (United States)"},"pt-BR":{"helpCenterTitle":"Bem-vindo ao Central de Ajuda","sharedPortalName":"Central de Ajuda","localeDisplayName":"Portuguese (Brazil)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0e1527","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhYjJjYjA0MC01NWQxLTQ5YTUtYTgzYS1lNTk4YjlkM2ZkNGUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3NzA3MzIzNzksIm5iZiI6MTc3MDczMTc3OX0.BzMIFDuFFzTlxzVrQNld0S8aKylymhJTMrIsyuE43gQ&client=ab2cb040-55d1-49a5-a83a-e598b9d3fd4e&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#0e1527","topBarTextColor":"#ffffff","hasTopBarBeenSplit":true},"portal":{"id":"2","key":"hd","projectId":10015,"serviceDeskId":2,"name":"Help Desk","description":"<p>Welcome! You can raise a Help Desk request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","reqTypes":[{"id":"64","name":"Activate UAT Environment","descriptionHtml":"","callToAction":"Activate UAT Environment","introHtml":"<p>Make UAT environment available in a defined date window.</p>","icon":10523,"iconUrl":"https://support.jira.powerofdata.com.br/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10523","groups":[16],"key":""},{"id":"10","name":"Ask a question","descriptionHtml":"","callToAction":"Ask a question","introHtml":"<p>Have a question? Submit it here.</p>","icon":10491,"iconUrl":"https://support.jira.powerofdata.com.br/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10491","groups":[3,16],"key":""},{"id":"9","name":"Submit a request or incident","descriptionHtml":"","callToAction":"Submit a request or incident","introHtml":"<p>Submit a request or report a problem.</p>","icon":10505,"iconUrl":"https://support.jira.powerofdata.com.br/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10505","groups":[3,16],"key":""},{"id":"11","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10492,"iconUrl":"https://support.jira.powerofdata.com.br/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""}],"reqGroups":[{"id":3,"name":"General"},{"id":16,"name":"API Hub"}],"orderMapping":{"16":[9,10,64],"3":[10,9]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"9e87ddea-e47e-3cb0-8d39-2816a319a255","appLinkName":"System Confluence","appLinkUrl":"https://labturing.atlassian.net/wiki","spaceKey":"HD","spaceName":"Help Desk","spaceUrl":"https://labturing.atlassian.net/wiki/spaces/HD","isServer":false},"labels":[],"projectKey":"HD","serviceDeskId":2,"kbLinkDomainURLs":["https://internal.jira.powerofdata.com.br","https://labturing.atlassian.net","https://support.jira.powerofdata.com.br"]},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"HD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Portuguese (Brazil)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhYjJjYjA0MC01NWQxLTQ5YTUtYTgzYS1lNTk4YjlkM2ZkNGUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAxNSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzA3MzI5NzksIm5iZiI6MTc3MDczMTc3OSwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.jBtCIZX_UiDbWQcns6kPCjiT0qHzj77jJ3M5PiHPIbU","targetCollection":"upload-project-10015","endpointUrl":"https://api.media.atlassian.com","clientId":"ab2cb040-55d1-49a5-a83a-e598b9d3fd4e","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":64,"projectId":10015,"issueType":{"id":"10002","name":"Task"},"form":{"name":"Activate UAT Environment","descriptionHtml":"","callToAction":"Activate UAT Environment","intro":"<p>Make UAT environment available in a defined date window.</p>","instructions":"","icon":10523,"iconUrl":"https://support.jira.powerofdata.com.br/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10523","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"datetime","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:datetime","fieldId":"customfield_10071","fieldConfigId":"10212","label":"Start time","description":"Must be one hour in future","descriptionHtml":"<p>Must be one hour in future</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"datetime","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:datetime","fieldId":"customfield_10072","fieldConfigId":"10213","label":"End time","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/2/create/64","requestValidateBaseUrl":"/servicedesk/customer/portal/2/validate/64","calendarParams":{"firstDay":0,"date":"2026-02-10T10:56:19-0300","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"9e87ddea-e47e-3cb0-8d39-2816a319a255","appLinkName":"System Confluence","appLinkUrl":"https://labturing.atlassian.net/wiki","spaceKey":"HD","spaceName":"Help Desk","spaceUrl":"https://labturing.atlassian.net/wiki/spaces/HD","isServer":false},"labels":[],"projectKey":"HD","serviceDeskId":2,"kbLinkDomainURLs":["https://internal.jira.powerofdata.com.br","https://labturing.atlassian.net","https://support.jira.powerofdata.com.br"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhYjJjYjA0MC01NWQxLTQ5YTUtYTgzYS1lNTk4YjlkM2ZkNGUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAxNSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzA3MzI5NzksIm5iZiI6MTc3MDczMTc3OSwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.jBtCIZX_UiDbWQcns6kPCjiT0qHzj77jJ3M5PiHPIbU","targetCollection":"upload-project-10015","endpointUrl":"https://api.media.atlassian.com","clientId":"ab2cb040-55d1-49a5-a83a-e598b9d3fd4e","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}